We encourage you to plan ahead :)
- We are open Mon- Fri from 9 am to 5 pm.
- It can take up to 2 days to create your order. Orders received after 9 PM EST will be processed the following business day.
- Shipping times depend on the class of service you choose at checkout and destination.
- You need to add 2 business days to shipping transit time to calculate the estimated delivery date.
- Unexpected weather or COVID-19 related delays are possible.
An order placed on a Monday at 4 PM EST, will be processed the same day and ship out by Wed.
- If you chose UPS Next Day air, it will arrive by Thursday.
- If you choose UPS Ground, it will arrive anytime between the following Tuesday through Thursday
- If you choose free shipping, it can take up to 12 days to arrive. USPS is a little unpredictable.
* Add an extra day if you include add-ons like stickers and cards with your order.
Upload a high resolution, portrait-style photo for best results. Avoid photos with multiple people.
Our expert designers will cut out the face. No need to send you a proof :)
Once your shipping label is printed, you will receive a shipment notification email from us with your tracking number. Check your spam :)
Please note that tracking information may not be available right away or updated when you click on the tracking link we provide. This will be updated by the shipping carrier.
Possible status update delays by carrier:
- up to 72 hours for USPS (Free Shipping)
- up to 48 hours for UPS and DHL